iGrants

Privacy Policy

✓

Your Privacy Matters

This Privacy Policy explains how information may be handled when you use the iGrants mobile application.

Last Updated: 5 September 2026

1. Introduction

Welcome to iGrants. iGrants is an independent mobile application providing information, guidance and convenient access to information relating to South African social grants.

The application may provide information relating to various social grants, including the Social Relief of Distress (SRD) Grant, Child Support Grant, Older Persons Grant, Foster Child Grant, Disability Grant, Care Dependency Grant, Grant-in-Aid, War Veterans Grant and other social grant information.

By using iGrants, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

iGrants is designed to provide general grant information without requiring users to create an account.

We do not intentionally collect or store sensitive information such as your identity document number, SASSA PIN, banking password, banking PIN, OTP or other confidential security credentials through the iGrants application.

However, third-party services used by the application may process certain technical or advertising-related information as described below.

Security Notice: Never share your SASSA PIN, banking password, OTP, banking details or other confidential security information with anyone through iGrants.

3. Information Automatically Processed

When you use the application, certain technical information may be automatically processed by iGrants or its third-party service providers.

Depending on the services enabled in the application, this information may include device information, operating system information, IP address, application usage information, diagnostic information, advertising identifiers and information relating to interactions with advertisements.

This information may be used to operate, maintain, secure, analyse and improve the application and its services.

4. South African Grant Information

iGrants provides information and guidance relating to South African social grants for informational and convenience purposes.

Grant requirements, payment dates, eligibility requirements, application procedures and government policies may change. Users should verify important information through official government sources.

5. Advertising and Google AdMob

iGrants uses Google AdMob to display advertisements within the application. Google AdMob is a third-party advertising service provided by Google.

AdMob may process certain information to provide, deliver, measure and improve advertisements.

Depending on applicable laws, user consent, device settings and advertising configuration, information processed by advertising services may include advertising identifiers, device information, IP address, approximate location, application usage information and information about interactions with advertisements.

Advertisements may be personalised or non-personalised depending on the user's consent choices, device settings, applicable requirements and the advertising configuration used by the application.

Google may process information collected through AdMob in accordance with Google's applicable privacy policies and terms.

Users can manage certain advertising and privacy preferences through their Android device settings and Google's available privacy controls.

6. Third-Party Services

iGrants may use third-party services to support advertising, analytics, application functionality, diagnostics, security and technical operations.

Third-party service providers may process information such as device information, IP address, advertising identifiers, application usage information and diagnostic information, depending on the services integrated into the application.

Third-party providers operate under their own privacy policies, terms and applicable data protection requirements.

7. How Information May Be Used

Information processed in connection with iGrants may be used for purposes including:

8. App Permissions

iGrants is designed to request only permissions that are required for features and services provided by the application.

Permission requirements may change as application features are updated.

Users can review and manage available application permissions through their Android device settings.

9. External Websites and Services

iGrants may contain links or buttons that direct users to external websites or services, including official South African government websites.

When you leave iGrants and access an external website, that website's own privacy policy and terms of use will apply.

We recommend that users only provide personal, banking or grant-related information on trusted official websites.

10. Data Security

We take reasonable measures to protect information associated with the application and to reduce the risk of unauthorised access, alteration, disclosure or destruction.

However, no internet transmission, electronic storage system or digital service can be guaranteed to be completely secure.

11. Data Retention

iGrants does not intentionally retain sensitive grant application information such as identity document numbers, banking passwords, PINs or OTPs submitted by users.

Information processed by third-party services, such as advertising or analytics providers, may be retained according to those providers' applicable policies and retention practices.

12. Children's Privacy

iGrants is intended for a general audience and does not knowingly request personal information from children.

Parents and guardians should supervise children's use of mobile applications where appropriate.

13. Your Privacy Choices

Depending on your location and applicable laws, you may have certain rights regarding personal information processed by applicable service providers.

You may also manage certain advertising and application permissions through your Android device settings.

Where applicable, consent choices may be presented to users before certain advertising or data processing activities occur.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the application, third-party services, legal requirements or our practices.

When changes are made, the updated policy will be published on this page and the "Last Updated" date will be changed.

15. SASSA and Government Disclaimer

iGrants is an independent application.

iGrants is not owned, operated, sponsored, endorsed or officially affiliated with the South African Social Security Agency (SASSA), the Department of Social Development or the South African Government.

The application provides information and guidance for informational and convenience purposes.

Official decisions regarding grant applications, eligibility, payments, beneficiaries and grant administration are made by the relevant government authorities.

Grant information displayed by iGrants may change and may not always reflect the latest government information. Users should verify important information through official government channels.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the iGrants application, please contact us.

Official Information

For the latest and most accurate information about South African social grants and government services, users should verify information through official government channels.

Visit South African Government